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2nd/3rd Line Technical Support


Job Reference:



Manchester, Greater Manchester,United Kingdom                            


Information Technology


£40,000.00 per year

Job Views:


Employment Type:

Full time



Closing Date:


Job Description:

2nd/3rd Line Technical Support - South Manchester area

Great opportunity to join a fantastic company, well established with a mature environment but one that is also embracing change and new technology. They are a market leader in their field with offices across the country.

They are looking for a strong technical person with an excellent customer service focus who will join an existing team to help:

- deal with issues/calls as they arise, answer and accurately record details

- monitor / chase outstanding problems, ensuring the user is aware of the progress

- act as a technical point of escalation for junior staff

- some out of hours support

- complete user documentation

- manage core systems, involvement with key projects as they arise

Ideally you will have experience in mid to large size organisations and complex infrastructure including

- Win servers, AD / active directory , print services, Exchange, SQL , Networks, storage.

- excellent troubleshooting skills, especially around email delivery issues.

- Networking inc, routers, switches,firewalls & VPN's.

- Back up technology and knowledge of security

- Virtualisation technologies

- IIS , Linux, IOS or android platforms knowledge an advantage

This is a great business that rewards all staff that perform well and they will encourage to grow/progress your own career.

A fantastic package on offer with excellent basic salary plus pension and fantastic bonus scheme. Also free parking at the site and a fully subsidised canteen.

Easily commutable from Manchester area, Cheshire, Stoke area, parts of Merseyside

Interviews before Christmas so please apply straight away if you are interested.

Opus IT Consulting is acting as an Employment Agency in relation to this vacancy.

Job Requirements:

2nd - 3rd line support , BAU and project work
Company Info

Phone: 01625 525 300
Web Site:

Company Profile