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Service Desk Manager


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Scarborough,United Kingdom                            



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Job Description:

THE POSITION: Service Desk Manager Castle Sales, IT & Procurement are looking for an experienced Service Desk Manager to join their team based on the outskirts of Scarborough. This is an exciting opportunity to head up the internal Service Desk Function. The role will be a key part of the business & you would be responsible for developing, leading & motivating a team of Service Desk professionals to deliver excellent technical support for national clients & would suit someone with a relevant experience & proven people management skills THE REQUIREMENTS * Regular contact with customers, direct reports & vendors * Heading up the the internal service Desk function * Develop, lead & motivate staff * Responsible for ensuring support for existing information * Providing technical advise to project teams * Providing support to the Infrastructure Team The successful candidate will have * Ideally educated to degree standard in a relevant subject * Previous relevant work experience * Proven management skills * Experience of managing suppliers in outsourcing * Extensive hands on technical knowledge * Experience of hardware, software & network connection troubleshooting THE BENEFITS: * Based Scarborough outskirts accessible from Scarborough, Malton, Pickering, York, Hull * Attractive salary plus Company pension & other benefits * Career progression & the opportunity to develop a full service desk function * Contact Nikki Holmes on (phone number removed)/(phone number removed) To apply for this please CONTACT: Nikki Holmes – on (phone number removed) or email: (url removed) Castle Employment Group is an award-winning recruitment company based in Scarborough, Leeds and York. With over 50 years of experience, we deliver a market leading service building long-term relationships with our candidates. We offer an honest, straightforward approach, tailored to deliver exactly what our candidates need. Castle Employment provides temporary, permanent and contract employment opportunities throughout Yorkshire and the UK. Our highly experienced team of consultants are all specialists within their field of recruitment and have a thorough understanding and knowledge of their roles ensuring that they can deliver a perfect match for your career aspirations. At Castle Employment Group, we recognise and appreciate the value of high-quality candidates – so only right that we reward the people who introduce them to us. Simply refer a friend to us, and if we find them a temporary or permanent position we will reward you with a shopping voucher to spend on yourself. Due to the high volume of candidates that apply for our applications, we are unable to get in touch with every application. Therefore, if you haven't heard from one of our consultants within 7 days, please assume your application has been unsuccessful
Company Info
10 Waterfront Business Park

Phone: 01252 810995
Web Site:

Company Profile