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PLM Support Engineer


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Böblingen,United Kingdom                            



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Job Description:

The Role: The PLM Support Engineer is responsible to ensure the good usage of the PLM, and is responsible for the end-user’s support, the validation of new PLM versions, and is responsible to provide KPIs on the Product and various PLM processes. o Recognize / Evaluate and qualify end users’ issues in the system. o Develop or propose the solution and counter measures. o Coordinate the daily support of the PLM system with the helpdesk team. o Coach the user community in the implementation of new processes and functionalities. o End users Guidance and advice on the system usage. o Document functionalities usage to solve specific issues or bringing working efficiency. o Describe with the Key Users the expected system changes and requirements. o Propose new methodologies or adaptation to the existing methodologies. o Propose system evolution to the PLM Change Committee. • Solution Validation o Document the system Test Specification, and non-regression test scenario. o Validate new PLM releases according to the Test Specification and Non-Regression Tests. o Support the functional & business leader documenting the User Acceptance. The Company: Our Client is a new, exciting 4X4 OEM venture supported by huge financial backing based in the heart of London with offices in Germany. They are bringing to market a brand new concept, providing consumers with a practical, uncompromising, hard-working 4x4. Essential Skills / Qualifications: Qualifications • University Degree in Engineering or IT or science or related area • Several years’ experience in the PLM support area (technical and or functional). • Proven experience with Siemens TeamCenter • Familiar with CAD System, preferably with Catia V5. • Fluent in German and highly proficient in English. Skills • Strong analytical skills, able to extract essence from ill-defined issues, confirm understanding and agree prioritisation. • Effective when working with people from different cultural backgrounds and experience levels. • Ability to influence and coach people, and deliver through them without being their manager. • Excellent communicator at operational level, both written and verbal • Outstanding office software/computer skills. • Strong interpersonal skills and service oriented. • German and English language skills needed • EU work Permit required About Fircroft: Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services. Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application
Company Info
10 Waterfront Business Park

Phone: 01252 810995
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